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Mobile being your customers’ omnipresent companion, SMS presents you with immense opportunities to strengthen existing customer connects in a multi-channel environment, primarily while sharing time-sensitive content with them. Think mobile, think SMS!
Smartech allows you to customise the SMS content with customer names, CTAs, and their preferred time. Connect with them when they are most receptive to the content you send. Leverage existing templates or create customised ones on the fly, to execute campaigns swiftly!
Import lists from your CRM and use it for multiple campaigns. Create segments from these lists to improve your targeting. Save these segments for the future or create ones from scratch to serve the objective of diverse SMS campaigns.
Smartech’s user friendly interface enables you to setup SMS campaigns in just a few clicks. Schedule these campaigns based on your customers’ time zone, or set activity based triggers. Allow AI-backed technology to drive and improve your campaigns, as you focus more on marketing strategy.
Harness the power of detailed reports on all your SMS campaigns, quickly and easily. Leverage dashboards and reports to unearth relevant insights on campaign performance and improvements. Allow smart data to help you optimise your campaigns and skyrocket open rates and conversions.
Your Smartech now has a conversion tracker to track the conversions coming from your SMS campaigns, thereby helping you to enrich your understanding of the user’s transactional behaviour – in real time - through the various stages of their customer journey. It helps you to map your ROI more closely.