VOICE

Add the most human element to your multi-channel marketing touchpoints – voice – to elevate your business reach, customer engagement, and marketing impact.

Run Automated Voice Call Campaigns

With Smartech, you don’t need any technical assistance or specialised knowledge to create highly targeted voice campaigns. The platform’s user friendly interface allows you to upload voice prompts and schedule campaigns with just a few clicks!

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Automate Personalised Voice Calls at Scale

Create personalised experiences using multi-lingual calls to reach out to various target segments. Create brand recall as you interact with millions of customers 1:1 through automation. Build deeper relationships through engaging content delivered at the customer’s preferred time.

Establish Instant Conversations with Customers

Voice is a powerful channel in its own right as it allows you to engage in real-time contextual conversations with your customers. Should the customers have queries, they can be connected right away to your call centre team during the call through IVR.

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Do More with the Smartech Edge

Smartech offers easy and seamless integration with SMS, UVR, OBD, and email-based CTAs. Based on your requirement, the solution can be easily customised. The in-built voice broadcasting and advanced call routing features add more depth and focus to your voice campaigns.

Track Performance in Real-Time

Whether it is web form call triggering, call tracking  or reporting to drive inbound calls, measure the performance of your voice-centric campaigns to gain complete clarity on what’s working. Tweak your channel outreach depending on the results to get the maximum ROI on your marketing spends!

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